Simply follow the steps that you will find listed below in the sections that you need help with.
Click the links to jump to each section of this page.
If you still have further problems, don't hesitate in contacting the
Support Team for assistance.
Downloading and Installing
Logging In
Registration
How to get playing
DOWNLOADING AND INSTALLING
How do I get my free software?
What do I do once I have finished the download?
What's the name of the installation file?
Can my computer handle these games?
How do I get connected?
1. How do I get my free software?
It's really simple - just look for any DOWNLOAD
button to start downloading your free 7Sultans Poker software. Once
you find it, double click and away you go! Save the file to your hard drive.
Make sure you remember where you saved your file - you'll need to go back there later to install the
programme.
2. What do I do once I have finished the download?
You are now ready to install the 7Sultans Poker software! Simply double-click
on the poker software "exe" file.
Where is this you ask? Hopefully, you remembered where you saved the
download. Go into that folder and you'll find it. If you can't remember,
you'll have to go and find it.
Click on the "Start" button at the bottom left-hand side of this screen,
and select "search". You'll need a keyword to start the search - *poker*
will do the trick. Once you have found it, double-click on it and
install the software. If you still can't find it, give up and call
us to help you.
3. What's the name of the installation file?
7sultanspoker.exe
4. Can my computer handle these games?
You'll need at least these before you can play:
- IBM PC compatible computer
- Pentium 100 or higher
- 16 MB RAM
- 1MB Video Card
- 8-bit color SVGA (640x480) - 256 colors
- Microsoft compatible mouse
- Standard Sound Blaster - compatible sound card (optional)
If you have these, it'll be even better:
- Pentium 233 MMX or better
- DirectX 3 or higher
- 32 Megs memory or better
- SoundBlaster compatible sound card
- 2 MB SVGA screen card capable of 16-bit color (65535 color mode)
If you have either Windows 95, Windows 98, Windows 2000, Windows NT or Windows XP - you're good to go.
Please note that you will not be able to play using an Apple Mac.
5. How do I get connected?
First of all, you need to be online. Then it's just like opening a regular program file. The one way is to go to
the "Start" button in Windows, select "Programs", choose "7Sultans Poker", click "Play Poker".
Otherwise you will have a 7Sultans Poker shortcut that was placed on your desktop during the installation process - double-click
that and you're off and running!
Back to table of contents
LOGGING IN
How can I log in to the poker room?
What's my password/account number?
What if I can't log in?
1. How can I log in to the poker room?
As we've just explained in Downloading
and Installing - Point 5, go through the process to open up the
poker room program. Once you can see the poker room screen, click
the "Login" button. The dialogue box will appear - enter
your account number and password. If you haven't registered, see Registration
- Point 1.
2. What's my password/account number?
If you forget your password or account number, simply
contact us
and we'll help you out. You'll need to tell us your full name, address details, telephone number, and the first 4 and
last 4 digits of any credit card number registered on your poker account.
Remember: Your password is case sensitive, and must be entered in the same way each time.
3. What if I can't log in?
If you can't connect, and your log-in details are right, you'll probably find that you have a slow connection
to your Internet Service Provider. The best thing to do is to disconnect completely and go back in again. If this doesn't fix it, contact our
customer
service.
Back to table of contents
REGISTRATION
How can I register at the Poker room?
If I don't want to spend too much money - what is the minimum amount of gaming credits
I can buy?
If I want to play for free, why do I have to give my credit card number?
What do you mean by Guest player?
I'm a Guest player and I've run out of chips, can I get more?
1. How can I register at the Poker room?
Once you're on the main poker room screen, click on "Login", and then click on the "Register"
button.
Now you have a couple of options. You can register as a Guest (with free credits that the poker room
provides) or be a Real Player (where you purchase credits for real and WIN real credits as well as
receive FREE money promotions).
You just have to follow the instructions and enter your email and contact details. When you're asked to enter a password,
bear in mind that it's case-sensitive and you should keep a record of it somewhere so
you won't forget it.
Once this is all done, we'll give you a player account number. Keep it in a safe place so that you won't
lose it! You'll need it each and every time you want to play.
We'll also ask you if you want the software to remember your password. We recommend that you only select
"yes" if you are the only one who has access to the software on your PC. Choose this option advisedly - if
anyone else has access to your software they can play using YOUR MONEY!
2. If I don't want to spend too much money - what is the minimum amount of gaming credits I can buy?
You'll need at least $20 to start playing. But, if you just feel like experimenting, all you have to do
is register as a Guest and you can have as much fun as you want with free poker chips.
3. If I want to play for free, why do I have to give my credit card number?
You don't! You're probably trying to open Real player account by mistake. If this is the case,
contact
us and we'll help you open a Guest account.
4. What do you mean by Guest player?
A Guest player means that you can have fun for free! You can try out the games using unlimited virtual
money, and if you want to get serious later, you can always become a Real player.
5. I'm a Guest player and I've run out of chips, can I get more?
In Guest mode you can get as many free credits as you like. Just click on "Purchase" and spend away!
Back to table of contents
HOW TO GET PLAYING
To play 7Sultans Poker games, you must have enough credits to place an ante or a blind bet, and a bet.
To play a game of poker, do the following:
- Select a game from the tab menu on the Game Selection box.
- Select a table from tab sheet in the Game Selection box.
- Click the Go To Table button. The table you selected is displayed.
- Click the Seat Available block to select a seat. The Buy Chips dialog box is displayed.
- Select the amount you want to take to the table.
- Click the OK button. The table is displayed. The game begins. You are prompted on the options that
are available to you.
- Click the appropriate action box to perform your game moves.
While you're playing online poker,
we provide 24/7 toll-free and email support - so help is never far away. No matter
where in the world you are, or what time of the day or night you're playing, our highly-trained support staff will take
care of any issues you may have.
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